In one our databases, whenever we were trying to open a document it used to give us an error of "Ignoring portion of document that uses a feature from another version of Notes". We were able to see all the fields in document properties, even able to extract all the attachments in it using LotusScript code. But document was simply refusing to open in the UI.
A little search and we found this technote which details out the reason and possible solutions to get the document opened. One of them included deleting the problematic rich text field. YIKES!
But what eventually what helped us was this intelligent suggestion by Cathy Fitzherbert. Just open the document in a browser in edit mode and save it. Then you can successfully open it in your Lotus Notes client. On the downside, you lose all the formatting in your rich text field and all the attachments will start to appear at the bottom of the document.
A little search and we found this technote which details out the reason and possible solutions to get the document opened. One of them included deleting the problematic rich text field. YIKES!
But what eventually what helped us was this intelligent suggestion by Cathy Fitzherbert. Just open the document in a browser in edit mode and save it. Then you can successfully open it in your Lotus Notes client. On the downside, you lose all the formatting in your rich text field and all the attachments will start to appear at the bottom of the document.
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